Shipping policy

Shipping Methods & Delivery Times

• Standard Shipping:
  • Estimated delivery time: 2-7 business days
  • Shipping time is calculated from the moment your order leaves our warehouse.
  • Please note that delivery times may vary depending on your location and external factors like weather, holidays, or carrier delays.

Processing Time

• All orders are processed within 1-2 business days from the time the order is placed, excluding weekends and holidays.
• Orders placed after 12 PM (noon) or on weekends/holidays will be processed the following business day.

Shipping Costs

• Shipping fees for standard delivery are calculated at checkout based on the weight and destination of your order.
  

Order Tracking

• Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment.
• Please allow up to 24 hours for tracking information to be updated in the system.

Address Accuracy

• Please ensure that your shipping address is accurate and complete at the time of order. We cannot be responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Delays & Issues

• While we strive to ensure timely delivery, certain factors like weather, holidays, or carrier delays may cause shipping to take longer than expected. We appreciate your patience and understanding in these situations.
• If your order is delayed or lost, please contact our customer support team for assistance at lunarlife27@gmail.com